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CLUB LOUNGE SERVER

Birmingham Barons, LLC
Job Description
CLUB LOUNGE SERVER
 
Job Title: Club Lounge Server
Reports To:  Manager of Club Lounge
Department: Parkview Catering
Employee Type: Seasonal
Status Type: Part-Time
FLSA: Non-Exempt
Compensation:  Hourly rate plus tips
Rate Range: $7.25/hour

Job Summary:
It is our goal to make our guests’ experience at Regions Field as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
 
Essential Functions:
We are looking for enthusiastic servers to provide excellent customer service to our patrons.  A server food and drink orders, writes orders down on order slips, ensures that tables are served properly, removes dinnerware from the table in a timely manner and ensures that all payments are collected. The ideal candidate will possess a positive attitude and the ability work well under pressure with bussers, cooks and other staff.

 Responsibilities:
  • Excellent customer service while maintaining the highest standards of quality and cleanliness
  • Strong communication and problem solving skills
  • High attention to detail
  • Ability to work in a high paced environment
  • Electronic and computer proficiency
  • Ability to maintain a neat, clean & professional appearance 
 Duties:
  • Ability to pick up, carry and deliver food and beverage orders for the full duration of scheduled shift
  • Possess working knowledge of beverage and food menus, specific to the Batter’s Box and Club Lounge
  • Ability to operate electronic registers and accurately count and reconcile cash and credit card transactions
 
Qualifications:
  • Must be 21+ to serve alcohol
  • TIPS (Training for Intervention Procedures) Required
  • Previous work experience involving customer service in a fast-paced environment is greatly desired.
 
General Physical Requirements:
  • Ability to lift 25lbs up to 50lbs
  • Ability to stand for up to 5+ hours during a game
  • Ability to work long hours, weekends & holidays
  • Ability to work in adverse weather conditions, including but not limited to rain and heat
  • Ability to maintain the highest standards of food safety, food quality and cleanliness
 Company Description:
The Birmingham Barons are the proud Double-A affiliate of the Chicago White Sox. For ticket information, game schedule, promotions calendar or for additional information about Regions Field, visit barons.com or call (205) 988-3200. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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